Atlanta Vending Service From a local Standpoint | Metro Atlanta Vending
Atlanta vending is our #1 goal. Clients and customers call the wrong vending company with complaints. They reach out to us by accident in an attempt to reach their vending service provider. On occasion we receive the disgruntled voicemail or email begging their vendor to provide necessary services. We sympathize and inform them that we don't have a machine in their location. We sympathize because many of the things these customers are asking for are things reputable vending companies should have no problem taking care of.
As an estimate, 75% of the misguided complaints are due to broken machines, while the remaining percentage is about refills. Neither scenario is what a vending company providing Atlanta vending service wants to here. Especially in the case of broken down machines. Below, we will discuss both scenarios and Metro Atlanta Vending's response.
Metro Atlanta Vending's Approach to Atlanta Vending Solution
As mentioned previously, broken machines are a killer for any vending company. Believe it or not, they are machines and break. Not to mention moving them can and will take a toll on internal mechanisms within the vending machine, whether seen or unseen. Every vending company whether small or large has that one machine in their fleet whether they would like to admit it or not that is a little dicey in reliability standpoint. In the past we had a machine that worked flawless in our warehouse during testing before placement in a location. We generally test our machines with 48 hours of high usage cycling vending motors, testing bill and coin acceptability, and refrigeration components before releasing to any location. The machine is in service. Dr. Jekyll and Mr. Hyde released. It stops taking money. We fixed it on location. It stops taking bills. We fixed it. It starts showing odd numbers on the keypad. Enough for us. We replaced the entire machine.
We chose this scenario to highlight the benefits of having a local Atlanta vending service provider. With us, you get specialized attention and response in machine inoperable situations. In most cases of being informed of the slightest incident of machine failure, we will dispatch to the location and repair. In cases where we cant get the machine up and running in 24 hours, we will have a plan to in place to replace the entire machine, which is a nearly unheard of response, but it illustrates the commitment to providing excellent reliable vending machines for locations.
Empty machines are an eyesore not to mention, they earn $0. That is why when we are informed of empty machines, Metro Atlanta Vending will always handle reasonably handle these within the same day as we are informed. In our case, we monitor our machines remotely showing up right on time as items are in need of replenishment. In nearly all cases, regardless of filling or reported repairs, we are on location to visually inspect our vending machine confirming its operable, which is an added benefit of having a local Atlanta vending service provider.
Metro Atlanta Vending is a vending company providing vending services in the metro Atlanta area. We provide our vending machines vending services at qualifying locations. Vending Atlanta one business at a time is the goal of Metro Atlanta Vending. More and more businesses are making the switch to us and we hope you would too. If this information has been useful and you would like more information about Metro Atlanta Vending and our vending service, contact us.